PRIVACY POLICY
Last updated: January 21, 2026
This Privacy Policy explains how Swimlytics Dijital Spor Teknolojileri Limited Şirketi (“Company,” “we,” “us,” “our”) collects, uses, shares, and protects information when you use our services. “Training Lab” is a brand name operated by the Company.
- SCOPE
This Privacy Policy applies to http://traininglab.website/ and any related products and services that link to this Privacy Policy (collectively, the “Services”).
- WHO WE ARE / CONTACT
Company: Swimlytics Dijital Spor Teknolojileri Limited Şirketi
Address: Altıntepe Mh, İstasyon Yolu Sokağı No:3, Maltepe/İstanbul, Turkey
Email: contact@traininglab.website
Phone: +905326731713
- INFORMATION WE COLLECT
Information you provide
- Contact data: name, email, phone.
- Order and invoicing data: products/services purchased, transaction identifiers, billing details needed for invoicing.
- Service inputs: messages, requests, training goals, performance notes, forms you submit, and materials you share (e.g., videos, timing data, test results, measurements).
- Coaching/analysis outputs and communications: deliverables and related communications.
Information collected automatically (Usage Data)
- IP address, device identifiers, browser type, operating system, referral URLs, pages viewed, timestamps, and basic interaction logs.
- Approximate location derived from IP address.
Cookies and similar technologies
We use cookies and similar technologies to operate the Services, remember preferences, and support site functionality. See Section 7.
Sensitive information (important)
We do not request medical records. If you choose to share health-related information (e.g., injury status) or other sensitive data, you do so voluntarily and only to support the service you requested. Where required by law, we process such information based on your explicit consent or another lawful basis permitted by applicable law. Do not share sensitive information unless necessary.
- HOW WE USE INFORMATION
We use information to:
- Provide and deliver the Services (including coaching, analysis, consultations, scheduling, and delivery of purchased content).
- Process orders, payments, and invoicing.
- Communicate with you about your purchase/service and provide support.
- Maintain, secure, and improve the Services (including troubleshooting and performance).
- Prevent fraud and abuse; enforce our Terms and protect our rights.
- Comply with legal obligations and respond to lawful requests.
- KVKK (TÜRKİYE) – AYDINLATMA VE HAKLAR
If you are located in Türkiye, we process personal data in accordance with Law No. 6698 (“KVKK”). The Company is the data controller (veri sorumlusu).
In line with KVKK Article 10, we inform you about: (i) the identity of the data controller (Section 2), (ii) purposes of processing (Section 4), (iii) recipients/transfer purposes (Section 8), (iv) collection methods and legal reasons/processing conditions under KVKK (below), and (v) your rights (below).
Collection methods & legal reasons (KVKK)
We collect personal data via the Services (website interactions, forms, messages, uploads, purchases, support communications) and via service providers acting on our behalf (data processors/veri işleyen). We process data under KVKK conditions, including where necessary: performance of a contract, legal obligation, establishment/exercise/protection of a right, legitimate interests (provided your fundamental rights are not harmed), and explicit consent where required (e.g., certain cookies; special category data such as health/injury information if you choose to share it).
International transfers (KVKK)
We operate from Türkiye and may use service providers that process/store data in Türkiye and/or other countries. Where cross-border transfer occurs, we will apply KVKK-compliant transfer mechanisms and obtain explicit consent where required.
Your KVKK rights (KVKK Art. 11)
You have the right to: (i) learn whether your data is processed, (ii) request information, (iii) learn the purpose and whether data is used accordingly, (iv) know third parties to whom data is transferred domestically/abroad, (v) request correction, (vi) request deletion/destruction under legal conditions, (vii) request notification of corrections/deletion to third parties, (viii) object to adverse outcomes from automated analysis, and (ix) request compensation for unlawful processing.
How to exercise rights
Submit your request using the contact details in Section 2 (we may verify identity). We aim to respond within 30 days as required; fees may apply in limited cases under applicable rules.
VERBIS
If we are subject to VERBIS registration obligations, we will register and maintain required registry information.
- LEGAL BASES (GDPR/UK GDPR AND SIMILAR LAWS)
If you are in the EEA/UK (or where similar rules apply), we process personal data under these legal bases:
- Contract: to provide the Services and fulfill orders.
- Legitimate interests: to secure, operate, and improve the Services and prevent fraud.
- Consent: for certain cookies and for processing sensitive data where required.
- Legal obligation: to comply with applicable laws (tax, accounting, legal requests).
- COOKIES AND YOUR CHOICES
We may use:
- Essential cookies: required for core functionality and security.
- Preference cookies: remember settings.
You can control cookies through your browser settings and (if available) our cookie banner/settings. If you block certain cookies, some features may not work.
- SHARING AND DISCLOSURE
We do not sell your personal data. We share data only as needed:
Service providers (processors)
We may share information with vendors who help us run the Services (e.g., hosting, storage, communications, scheduling, security). They may access data only to perform services for us.
WooCommerce and payments (Iyzico)
Orders are placed through our WooCommerce shop. Payments are processed by Iyzico and/or card networks or providers presented at checkout. We do not store full payment card numbers. Payment providers process payment data under their own policies and terms.
Business transfers
If we are involved in a merger, acquisition, reorganization, or asset sale, information may be transferred as part of that transaction.
Legal and safety
We may disclose information if we believe in good faith it is necessary to comply with law, enforce our Terms, protect rights/safety/property, or prevent/investigate fraud and security issues.
With your direction/consent
We may share information when you ask us to or consent to sharing.
- INTERNATIONAL TRANSFERS
We operate from Turkey and may process and store information in Turkey and other countries where we or our service providers operate. By using the Services, you understand your data may be transferred to Turkey and other jurisdictions. We take reasonable steps to protect information and use appropriate safeguards where required.
- DATA RETENTION
We keep personal data only as long as needed to provide the Services, comply with legal/tax/accounting requirements, resolve disputes, and enforce agreements. We may retain data as required by law and delete or anonymize it when no longer needed. You may request deletion using the contact details in Section 2, subject to legal retention requirements.
- YOUR RIGHTS AND REQUESTS
Depending on your location, you may have rights to access, correct, delete, restrict processing, object to processing, request portability (where applicable), withdraw consent (where applicable), and lodge a complaint with a data protection authority (EEA/UK).
To make a request, contact us using the details in Section 2. We may verify your identity. Some requests may be limited by law.
- SECURITY
We use reasonable administrative, technical, and organizational measures to protect personal data. However, no system is 100% secure. You use the Services at your own risk.
- CHILDREN
The Services are intended for users who are at least 18 years old. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided personal data, contact us and we will take reasonable steps to delete it.
- THIRD-PARTY LINKS
The Services may link to third-party sites or services. We are not responsible for their privacy practices. Review their policies before providing information.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy by posting a revised version and updating the “Last updated” date. Your continued use of the Services after changes means you accept the updated Privacy Policy.
